WebMail Help

WebMail Help

When you log in, the message list screen is displayed and the following function buttons
appear on the left side of the screen:

Reading a message: To read a message in your inbox, log on your mail account or click the "Reload" button if you are already logged on to display the inbox screen. Then click on the envelope icon in the "Show" field of the message that you would like to read.

Inbox screen layout: There is one horizontal message descriptor for each message received. It contains the message number, an attachment indicator (paper clip icon if attachment present), an envelope icon to display the message, a delete marker for deleting groups of messages, the message "From" address & subject, date, size, and a delete button to delete only this message.

Previous and Next buttons: If you have more than one message in your inbox, you can switch between messages. Clicking the "Next" button displays the next higher numbered message, or an error message will appear if no higher message number is present. Clicking the "Previous" button displays the next lower numbered message, or a message will appear if no lower message number is present.

Headers button: Clicking on the headers button reveals additional information that is useful to determine the true origin of questionable messages. The from-address in spam mail is frequently forged. The received-from tells where the message actually came from.

Printing messages: There is no Print option, but you can print your messages using the Print feature included in your browser. To print a message, open the item you would like to print and click anywhere within it to make sure that its frame is active. To print using Netscape, click on the File menu and choose "Print Frame...", click the OK button when prompted. To print using Internet Explorer, click on the File menu and choose "Print...", click the OK button when prompted. This will print all text in the active frame, including any text that you must scroll down to see.

Attachments: When you receive a message that contains an attachment you will see a paper clip icon next to the message number when viewing the contents of your inbox. Attachments may appear in a message in two different places. Sometimes, an attachment will appear within the body of a message itself (such as jpg pictures). At other times, you will find an attachment after the message box.

Saving and Viewing Attachments: To view an attachment that is not displayed in the body of the message, save then open it. To save the attachment, right click the attachment link or image and choose either "Save Link as.." (Netscape) or "Save Target As.." (Internet Explorer). A new window will open where you can save the attachment as a file. Select the destination folder, enter the file name including the file extension (example: myfile.doc), set "Save As Type" to "All Files", and click "Save". Open the saved file to view the attachment.

Deleting mail: While viewing the contents of your inbox there are two ways to delete messages. Individual messages can be deleted by clicking on the "delete" button for that message. Groups of messages can be deleted by checking the "Mark" boxes, and clicking on the "Delete Marked" button.

Creating a message: Once you've logged into your mail account, you can send e-mail to any valid e-mail address. Click the "Compose" button on the left-hand navigation bar to begin composing a message.

Filling in the "To", "Cc", "From", "Subject" and "STMP server" fields: Select the "To:" field to specify the recipient's e-mail address. To send your message to more than one person, add additional e-mail addresses in the "To:" field separated by commas. Note that you must always specify at least one recipient in the "To:" field. If you do not, an error message will appear when you attempt to send the message. Tab to the "Cc:" field and enter the e-mail addresses of those to whom you would like to send a "carbon copy" of your message with multiple addresses separated by commas. Tab over the "From" field which is preset. Tab to the "Subject" field and enter the subject of your message. Tab over the SMTP Server field which is preset.

Text Box: Select or tab to the large text box to enter the contents of your message. You can paste text into your text box from another source using copy and paste.

Spell checking: No spelling checker is provided. If it is necessary to do a spelling check, compose your message in a word processor with a spelling checker, and copy and paste the message to the message text block.

Attaching files: To attach a file to your message, click the "Attach" button located after the text block, then click the "Browse" button to select a file or enter its name. When you've selected a file, click the "Open" button to attach it to your message. If you want to cancel the attachment, click the "Cancel" button. You can send up to two attachments in any e-mail message.

Sending the message: Once you have completed the above steps, click the "Send button" to send the message or the "Cancel" button to cancel the message.

Replying to a message: To reply to a message that you have received in your mail account, you must first display the message on your screen by clicking the "Show" button. When you have the message displayed, click the "Reply" button located before the text block to reply only to the sender of the message. If you would like to send your reply to all of the other recipients of the message in addition to the sender, click the "Reply All" button. Then enter your reply message and click the "Send" button.

Forwarding a message: To forward a message that you have received in your mail account, first display the message on your screen by clicking the "Show" button. When you have the message open, click the "Forward" button located after the message box, and enter the forwarding address in the "To" field. Then click the "Send" button.