[sbs 2008] Errore 0x80040211 del servizio fax e routing via mail non funzionante su SBS 2008
In Windows Sbs 2008, con il routing via mail abilitato sul servizio fax, si potrebbe verificare il mancato inoltro del fax ricevuto agli indirizzi mail specificati nel metodo di routing. Ciò nonostante, il server fax continua ad inoltrare correttamente il fax sulla cartella, sulla stampante e su SharePoint. Gli errori che vengono registrati nel registro eventi applicazione di SBS sono i seguenti:
Log Name: Application
Source: Microsoft Fax
Event ID: 32083
Task Category: Inbound
Level: Error
Description:
Unable to route fax C:\ProgramData\Microsoft\Windows NT\MSFax\Queue\1C9BEB28C4E2F.tif to the requested e-mail address.
The following error occurred: 0x80040211
This error code indicates the cause of the error.
Check the SMTP server configuration, and correct any anomalies.
Log Name: Application
Source: Microsoft Fax
Event ID: 32089
Task Category: Inbound
Level: Error
Description:
The Fax Service failed to execute a specific routing method. The service will retry to route the fax according to the retries configuration. If the retries fail, verify routing method configuration.
Job ID: 0x0401c9beb28c4e2f.
Received on Device: ‘Courier V.Everything EXT PnP (V90-x2)’
Received file name: ‘C:\ProgramData\Microsoft\Windows NT\MSFax\Queue\1C9BEB28C4E2F.tif’.
Routing extension name: ‘Microsoft Routing Extension’
Routing method name: ‘Route through e-mail’Log Name: Application
Source: Microsoft Fax
Event ID: 32078
Task Category: Inbound
Level: Error
Description:
A successfully received fax was not routed automatically. You can find the fax in the Inbox/Incoming archive folder by its Job ID. Job ID: 0x0401c9be065c1fd1. Received on Device: ‘Courier V.Everything EXT PnP (V90-x2)’
In particolare, la traduzione dell’errore 0x80040211 è CDO_E_SMTP_SEND_FAILED. Per risolvere il problema, è necessario installare un apposito update, scaricabile dal sito web di supporto Microsoft. L’indirizzo dell’hotfix è il seguente: http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=973640&kbln=en-us
Una volta scaricato e installato l’update, va riavviato il servizio fax.