How Trilogy Works
The Trilogy Backstory
In 1989, Trilogy was founded by Stanford dropouts in Silicon Valley, where it quickly developed a reputation for building cool software and hiring the most talented people from all over the world. In the early 90s, Trilogy relocated to Austin, Texas and encouraged some of the brightest technical talent of the time to join them there. With dozens – if not hundreds – of Trilogians going on to launch their own startups, Trilogy is credited with laying the seeds that transformed Austin into the tech-hub it is today.
Today, Trilogy is a comprehensive business platform, driving hundreds of software companies to become more efficient and profitable by streamlining business functions from development to product management and R&D – managed by the top 1% of global tech talent worldwide.
The Trilogy Edge
Why do businesses thrive on the Trilogy platform?
Practiced Perfection
At Trilogy we’ve spent 15 years perfecting our craft, improving upon valuable insights to transform poorly performing software businesses into revenue engines.
Unmatched Quality
From the on-demand financial statements we produce to the bug-free software releases we ship, Trilogy’s obsession with quality can be seen in every company we’ve partnered with.
Constant Improvement
We’re never satisfied. Continuous investment and innovation in each platform function results in higher quality software, higher velocity releases and happier customers who grow Net ARR.
Built for Scale
Get ready for exponential growth. The systems that power each business platform module have been architected to scale horizontally, just like the world-class technology products we enable.
Start Immediately
White-glove onboarding means that in just a few months, business owners can focus 100% on the differentiated aspects of their software business, while Trilogy handles everything else.
In Tune with Crossover
Trilogy business functions that can’t be automated are handled by a world-renowned workforce recruited by Crossover, consisting entirely of the top 1% best-in-field employees internationally.
Trilogy Business Platform
End-to-end solutions for software Businesses
Trilogy’s streamlined platforms combine resources and talent to deliver unbeatable business efficiency in essential services:
Engineering
Trilogy’s engineering team is obsessed with good quality software code. They make long-term software maintenance costs negligible and regressions super-rare.
Support
Trilogy’s best practice approach to customer support employs great human problem solvers, on top of building a searchable knowledge base to empower customers to resolve issues themselves.
Technical Product Management
Businesses that run on the Trilogy platform are able to offer higher quality products because our Product Managers possess a deep understanding of the customer experience, and the technical prowess to deliver unbeatable quality.
Finance & Accounting
Finance Reporting That is always up-to-date. Cutting edge finance systems enable accurate period-end reports on-demand.
Innovation R&D
Trilogy’s dedicated innovation team keeps our clients’ businesses one step ahead – solving problems before they even happen.
Saas Operations
Our experienced cloud engineers can migrate a bricks-and-mortar business to the cloud in just three months. Then, they actively monitor the health of infrastructure, responding to incidents 24/7 with aggressive speed and permanent solutions.
Renewals
Your existing customer base is your most important asset. Trilogy’s business platform includes a support renewals program that customers love because of the value it brings them.
Inside Sales
Our Inside Sales representatives collaborate with your customers to identify the best solutions for their specific needs, and deliver a truly smooth sales experience.
Recruiting
Trilogy’s 100% remote staffing model is enabled by our partnership with Crossover, which recruits only the top 1% of industry professionals worldwide – ensuring that Trilogy’s entire business platform is powered by the best minds in the business.
Streamlined. Optimized. Profitable.
Software businesses thrive on the Trilogy Business Platform.
Software Business, Optimized.
I want Trilogy to streamline my business.