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Shipping Charges & Availability

Including shipping charges, our products STILL COST LESS than our competitors with 'FREE' shipping.
 We'll even back this promise with our 100% Low Price Guarantee

We pride ourselves on providing you with low product prices and only charging the true shipping cost, rather than padding it into the product price and calling it 'FREE'. This saves you money by allowing us to research the lowest cost, fastest and most reliable method of transportation to your location.

Standard Orders:  Shipping rates for most items we sell can be can be calculated using our easy to use shipping calculator on the shopping cart check-out screen.  Other items may have flat rate shipping to anywhere in the continental US or in select cases, even free shipping provided by the manufacturer which we pass along to you.  For all other items, we have determined that shipping on most items we sell average about 10% of their cost. Therefore, shipping is charged at a rate of 10% of the total cost of the items (before tax cost of items).  If however shipping exceeds the 10% figure, we will contact you and provide a proposal containing the revised shipping cost for your approval before processing the order.  Please note:  The minimum shipping and handling charge for all orders is $9.95.  Standard shipments are sent via UPS ground.

Example:  If you have a product that costs $200 you would be charged $20 for shipping on this item.  If the actual shipping cost was $25 because this item was unusually large our staff would contact you before processing the order.  On the flipside, if the actual shipping cost was only $15, we'd continue processing the order and only charge you the lower amount.

Flat rate shipping items, FREE shipping items (where the manufacturer pays the shipping cost) and eBay items are charged at their stated rate and are not subject to these shipping terms.

Speed / Availability of Standard Orders: All orders are processed within 24 hours of receipt, excluding weekends and holidays.  Orders placed before 5PM each day are processed that same day.  Most items are in-stock at our main warehouse or are available for immediate shipment directly from the manufacturer.  These orders are shipped within 24 hours.  Occasionally however, items may be backordered due to manufacturer's delays or other circumstances beyond our control.  A sales representative will contact you if a backorder situation occurs to determine if you would like to proceed with your order.

Expedited Next Day Air / Second Day Air Service Orders:  Orders requiring faster shipping methods such as Next Day Air or Second Day Air will cost more than the standard 10% shipping.  Upon placement of your order, we will get Next Day Air / Second Day Air freight quotes from several major freight carriers including those shown below.  We will contact you and present you with the freight costs to get the merchandise to your country at which time you can decide whether or not to proceed with your order.  If you are requesting this type of service, please CALL US at 1-800-821-9153 to ensure that the expedited service is available for the item you are ordering.

International Orders:  International orders will cost more than the standard 10% shipping.  Certain shipments may require additional transit time for customs clearance.  Shipping rates do not included taxes, duties or other customs brokerage charges.  We are happy to provide a pro-forma invoice which you can present to customs in your country to determine the exact fees charged by your government.  Upon placement of your order, we will get freight quotes from several major freight carriers including those shown below.  We will contact you and present you with the freight costs to get the merchandise to your country at which time you can decide whether or not to proceed with your order.

Freight Carriers Our Company Uses:

Carrier Name

Shipments Utilizing Carrier

UPS Logo

Ground and Air Shipments from our facility
Domestic and International

Air Shipments from our Facility
Domestic and International
DHL Logo International Shipments
(Extra Charge Applies)

Commercial freight carriers used for large domestic items

Average Shipping Times: Below are maps showing showing AVERAGE shipping times for shipments originating from our Orlando, Florida (zip code 32807)  warehouse to your part of the country.  Please note:  Many of our products are actually shipped directly from the manufacturer who often times have facilities throughout the country.  We ship merchandise from the location closest to you in order to ensure timely delivery.

UPS Ground Transit Time Map from REW

UPS Ground Shipping Transit Times Map from REW

Fedex Ground Transit Time Map from REW

Fedex Ground Shipping Transit Times Map from REW

 

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UPS, FedEX, AirBorne Express, DHL, the United States Postal Service, and Consolidated Freightways logos are property of their respective owners.  We make no claim to ownership of any of their logos or services.

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