Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Delta Air Lines3003 Reviews

    ✅ Trip Verified | This is the 6th time where this airline hasn't given out no water, no food,.no nothing. Now we are sitting on this hot air plane waiting on the runway with no head phones to even watch… Read more
  • 4/10

    Air India1339 Reviews

    ✅ Trip Verified | I boarded DEL-SFO flight at 4am on May 26, 2024. My Seat is 30A. Entertainment System that tucked into the armrest is stuck within the armrest in spite of flight crew trying to get it out… Read more
  • 2/10

    Norse Atlantic Airways157 Reviews

    ✅ Trip Verified | My recent experience with Norse Airlines was deeply disappointing and marred by poor customer service and exorbitant fees. Traveling from JFK to Gatwick plus the return flight I encountered numerous issues that made this journey one… Read more
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Latest Seat Reviews

  • 1/10

    Gulf Air6 Reviews

    ✅ Trip Verified | Seat was ok, can't say comfortable really. Unfortunately the inflight entertainment system wasn't working for me and my family ( 4 seats) we weren't given any alternative seats and when I got back to the gf… Read more
  • 1/10

    Air India20 Reviews

    ✅ Trip Verified | 2 seats were allocated to me & my wife in the new A350 where both seats were not reclining. The ground staff was unaware & did nothing to sort the issue. Similarly on my flight from… Read more
  • 4/10

    Jet2.com13 Reviews

    Not Verified | Completely horrible seats. We booked and paid a fairly significant premium for allegedly extra seats in row 1DEF. A disgusting rip off by Jet2. These seats are appalling. If they provide extra legroom, it is a tiny… Read more
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Latest Lounge Reviews

  • 5/10

    Japan Airlines37 Reviews

    ✅ Trip Verified | Very crowded, with no simple breakfast offerings, (at 8 am), as Curry Rice or Pasta are not really my thing at that time of day. No knives to butter the croissant, but butter knives produced after… Read more
  • 5/10

    Air France85 Reviews

    ✅ Trip Verified | Terminal G is mostly used by Air France for short haul regional flights. The terminal itself is not really big and practical if you connect on two regional Air France flights, as long the flight arrive/depart… Read more
  • 8/10

    Aer Lingus37 Reviews

    ✅ Trip Verified | This is a new lounge for Aer Lingus as on previous occasions they would use the lounge of a partner airline. The lounge is not overly large but more than enough space for passengers embarking on… Read more
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Latest Airport Reviews

  • 1/10

    Paris Orly Airport112 Reviews

    ✅ Trip Verified | No facilities were made for disabilities and our party was split up as apparently 4 people with disabilities don't travel together. We had to find evidence to show that we were infact 4 special needs and… Read more
  • 1/10

    Faro Airport218 Reviews

    Not Verified | Arriving into Faro a week ago was beyond terrible. Passport control was so bad with queues. Only three desks open. No queuing system in place what's so ever. Took over 90 minutes to get through. Today a… Read more
  • 5/10

    Brindisi Airport8 Reviews

    ✅ Trip Verified | Sorry for the airport terrible experience, they don't let you through with water. I had a bottle with a medicine that I have to drink and I had to return to the bathroom and throw it… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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