I work as IT consultant since 2004, especially in Utilities, Telco and Retail/Fashion industries.
I began my career working on CTI Genesys Platform focusing on configuration, development, reporting, and CTI integration with Siebel CRM applications. Over the last years I have achieved a relevant experience on digital transformation programs (Web Portals and Mobile APPs).
Currently I'm working as Salesforce Project Manager within a digital transformation program.
Main tasks & responsibilities:Project Planning and cost control, user requirements gathering and analysis, functional/technical analysis.
Benutzer-Anforderungen Versammlung | Machbarkeit und funktionale / technische Analysen Überprüfung und Bearbeitung | Kostenkontrolle | Projektplanung
Raccolta e redazione requisiti | Gestione e redazione analisi di fattibilità / analisi funzionali | Gestione e redazione piani di progetto | Gestione system integration test e UAT
